I have transferred some of my crypto over to Kraken just to test out its features and trading platform. I like the site, trading platform looks really good but could be called a little too technical for sum. Overall Kraken is a respected exchange and I have quite a few contacts who use it regularly. As I don’t use Kraken day to day I would appreciate and feedback on the good and or bad sides of the site.
One thing I have noticed is people generally are not happy with their support. Theres quite a few reports out there of people missing funds and not getting contact from the support team. A lot of these concerns were quite a while ago when the crypto market was pumping so understandably they would have been under the pump. I personally haven’t had to use support so have no opinion on that as yet. I will updated with more info as I can.